I have never been one to try to "change the game". Rather, I just expect myself and my team to never be outworked and simply handle the business of providing our clients with mortgage capital better than anyone else.
At the initial point where a consumer reaches out to us for direction on their current goals surrounding a mortgage, it is our job to assure they receive a "10" in service, engagement, expertise, product placement and advice.
The number one cause of stress in a mortgage transaction is when the client is unclear of what their options are, what direction the process is headed and a concise timeline. With clarity provided by a full spectrum analysis of the client's situation, we can share all aspects of options and process. The client's clarity is the first and vital step of making sure they receive an experience working with us that is second to none.
These few thoughts, coupled with our team's vision statement, are not just words to take up space on a website. This is a creed, this is our code and most importantly to you, it's our promise.
To Your Home, Health & Happiness
----Jamey Milheiser
